How to register my product?

To register a new purchase, please have your product serial number ready and log in to your Confluence Outdoor account.

Don't have an account yet? Create an account here.

Step 1: Find your serial number

For Pelican products

Your product serial number is located on the back right handside of your boat on a black rectangular plate. The serial number starts with CA-ZEP followed by 5 numbers, 1 letter and 3 numbers (EX. CA-ZEP12345A678).

For KAYAKS, most of the time, the serial number is located just below the plastic weld.

For FISHING BOATS, CANOES and PEDAL BOATS the serial number is located right below the rubber molding.

For Perception, Wilderness Systems, Dagger, Mad River and Boardworks products

To locate your kayak's serial number look at the right (starboard) side on the back (stern) of the boat on the outside of the hull. Most, but not all boats, have a recessed area here.

The serial number consists of 12 alphanumeric digits.

The serial number breaks down in this order:

  • The WEM is required as per coast guard regulations as a company identification code, and means you have bought a quality Perception product.
  • The next five digits are generated in sequence by our system to give each boat its own unique serial number.
  • The next digit is a letter that represents the month of the year your boat was molded.
  • The letter A represents January, B would represent February and so on.

The next digit is the year the kayak was built, and the last two numbers will be the model year of the kayak. The example above would be for a 2009 model boat, molded in January 2009.

Zep Finder

Step 2 : Register your product

If you already have a Confluence account, you have the option to save your product in your profile.

Otherwise, you must first create a Confluence account. Using the navigation bar at the top of the screen, select "Register".

Once in your profile. access the “My Products” menu. Click the "REGISTER A PRODUCT" button to start the registration process.

regi english

Product Registration