Yes, on December 16, 2019, Pelican International acquired the assets of Confluence Outdoor LLC, based in Greenville, South Carolina. With this acquisition, the company now offers a large assortment of paddle sports equipment, from premium brands to more accessible products, all reliable. Pelican International changed its website name from pelicansport.com to become confluencoutdoor.com. We are proud to offer a multibrand experience which includes the brands: Pelican, Wilderness Systems, Dagger, Perception, Boardworks, Advanced Elements, and GSI Outdoors.
Always validate the contact us email address. We have only 1 valid email and it is [email protected].
If you suspect that you have made a purchase on a fraudulent website, we highly advise you to promptly contact your financial institution.
Yes. You can add available products from any of our multiple brands to your cart.
The product is covered by Pelican International's warranty. To learn about the specific terms and conditions for each brand, please refer to Pelican International's warranty policy. For a warranty claim on any of our products, please fill out the warranty-claim form. Note that a different claim needs to be filled out for each item in question.
The manufacturer's suggested retail price is not a set price for resale. It can be different for many reasons: Retailers might offer additional accessories to you, shipping might or might not be included at their location, taxes, etc.
Yes! To verify the compatibility of specific parts, get the parts list for your model with the help of the Hin Finder. If you still can’t find your answer, let us know by filling out the contact us form We can help you locate the part.
Please note that we might not carry parts dating back more than a few years and that some parts may be discontinued. We will do our best to help you find what you need!
Please note that drilling and cutting your hull will void the warranty in the immediate area of the modification.
We are a manufacturing facility that is not open to the public, however some selected products are available for purchase on our website Confluenceoutdoor.com
Our products can also be purchased from several stores. Please use the Store locator on our website to contact sellers with any requests for inventory and availability.
Our products are made from RAM-X™, a multi-layer material exclusive to Pelican.
We would suggest plastic welding for the most permanent fix. You could buy some welding rods directly on our website, confluenceoutdoor.com. The Weld Rod Kit is a 10-pack of weld rods available in a variety of colours to match kayak colours. They are made from polyethylene and are compatible with most rotomolded and TST products. You may also reach out to a local welder.
If welding is not an option, then one of the three processes below or a combination of these should work:
To make a warranty claim, please fill out the form on our website, or click here.
During business hours, warranty claims are usually processed within 48 to 72 hours. Our team should get back to you with a solution within 7 to 10 business days.
You can destroy your product by piercing holes inside the hull or cutting it in half.
Look at the right (starboard) side on the back (stern) of the boat on the outside of the hull. Most, but not all boats have a recessed area here. Your serial number will always be in this area. Additionally, the serial number may be on the side of the left (port) thigh brace, either on the side facing into the centre of the cockpit or occasionally on the side facing away towards the hull. For the pelican brand, the serial number starts with CA-ZEP followed by 5 numbers, 1 letter and 3 numbers (EX. CA-ZEP12345A678)
The serial number will be located right below the rubber moulding
The serial number consists of 12 alphanumeric digits and will be found on the right (starboard) side on the back (stern) of the boat on the outside of the hull. Ex: WEMELA29A909
The serial number of each product is required as per Coast Guard regulations as a company identification code, which means you have bought a quality product.
The next five digits are generated in sequence by our system to give each boat its own unique serial number.
The next digit is a letter that represents the month of the year your boat was moulded.
The letter A represents January, the letter B would represent February, and so on.
The next digit is the year the kayak was built, and the last two numbers will be the model year of the kayak. The example above would be for a 2009 model boat, moulded in January 2009.
If your boat came with damaged or absent decals, it is important that you follow the following procedures:
File a warranty claim by following this link: Warranty-claim
The claim will be analyzed by our warranty team, and they will get back to you with a resolution in no time.
However, if your decals need a little refresh, we invite you to visit our website, www.confluenceoutdoor.com where many are available for purchase.
The law in your state may require you to get a manufacturer's statement of origin to register your kayak or boat. Please fill out the manufacturer's contact-us form, and Pelican International will gladly issue one for you.
Note that every state has different requirements; you might want to contact your local Department of Motor Vehicles (DMV) to verify what is needed for registration.
To board your kayak, put your foot in the centre of the kayak to ensure it remains stable.
You could find a nice selection of safety life jackets on our website.
Important Information: DO NOT USE CHEMICAL PRODUCTS OR ABRASIVES.
It will not damage your product if you follow these steps: We recommend rinsing it with fresh water after each use to remove sand and saltwater deposits. Clean your kayak regularly to keep it looking like new.
About Your Kayak
Our Pelican kayaks and boats are designed for recreational use and shouldn’t be used in the ocean. You should always see the shore and stay at a safe distance for you to be able to swim back in case of capsizing. Our products are meant to be used only in calm waters.
Perception, Wilderness Systems, and Dagger kayaks are made for several different types of water. Call your local retailer or visit our kayak selector tool here, to find out which boats are right for you.
The length of the kayak will allow for better glide, depending on the weight and size of the paddler. The length you choose will be based on the type of kayaking you want to do and your height.
Choosing a paddle is largely a matter of personal preference. There are many sizes, shapes, and materials available. If possible, try several different paddles and choose the one that feels best.
Keep in mind that a paddle is an extremely important piece of gear that can make or break the pleasure of a full day on the water. Take the time to decide what works best for you.
You can transport your kayak
To safely transport your kayaks, we recommend using one of our car top carriers:
Pelican Kayak and SUP Transport Kit:
Pelican Kayak and SUP DLX Transport Kit:
We recommend placing our products on a level surface for storage. You can also try our new storage straps or our kayak wall rack.
Our products are made of polyethylene plastic, which has memory capacity. When a product is stored in a manner other than plastic, level storage is recommended; small pressure points where the weight of the product is supported may appear.
Storing your kayak for an extended period
The best approach
Of course, everyone has their own constraints. However, if you have a choice, the best approach is to store your boat indoors, away from significant temperature variations, rodents and pests, and direct sunlight. In addition to being inside, it must be well supported to avoid any lasting deformation of the hull.
Pelican’s scupper plugs Size small fits all our models with the exception of the Catch PWR, Catch 110 HDII and Catch 130 HDII which will need size medium.
Standard Scupper Plugs for current Wilderness Systems, Dagger, and Perception kayaks:
Do not remove the Styrofoam blocks. These blocks are extra flotation and will keep your kayak above water in case it capsizes or fills up with water.
About Your Inflatable Kayak
Important Information: DO NOT USE CHEMICAL PRODUCTS OR ABRASIVES.
Your inflatable kayak is made of very durable materials. However, like anything else, proper use and care will increase the life of your kayak. Before storing your kayak, make sure it is both CLEAN and DRY. You may clean your kayak with a mild soap and water. NEVER use strong solvents to clean your kayak as they will destroy the material.
NEVER unzip the chamber cover (if present) when the kayak is inflated.
Be sure to rinse your kayak with fresh water after every use in salt water and allow it to dry thoroughly before storing. Use a dry towel to wipe up all moisture. It should be deflated and kept out of direct sunlight when stored. Avoid exposure to extreme temperatures (hot or cold). If your boat is exposed to freezing temperatures while storing, allow it to warm up before unfolding.
Do not store your kayak for an extended period while wet.
All kayaks come with a repair kit that includes a glue-less peel-and-stick patch. For more significant repairs, we include a selection of material patches that can be glued on. Simply acquire a PVC glue at your local marine or outdoor store
Repairing Small Punctures and Cuts Using the Peel-And-Stick Patch
1. Cut a patch to size (approx. 1/2” larger than the hole or damaged area);
2. Carefully clean the area where patch will be placed with water and/or mild soap;
3. Make sure all surfaces are completely dry before proceeding;
4. Carefully peel back the paper liner on the glueless patch and carefully apply the patch over the hole-taking care to avoid any bubbles in the patch. Rub all edges to seal;
5. As a rule of thumb, the patch will start to cure immediately with approx. immediate adhesion of 50% with full 100% adhesion 24 hours after application.
1. Inflate the PVC tube. Locate the pinhole by sponging soapy water over the tube until you see air bubbles. Mark the location of the pinhole;
2. Deflate the tube and dry the affected area. Apply a drop of glue to the pinhole;
3. Allow glue to dry completely;
4. Do not inflate the kayak for at least twelve hours.
About Your Canoe
The best canoe storage is upside-down in a cool, dry place. The canoe must be off the ground. A rack or sawhorses work well, but some protection can be obtained by using blocks. If you want to suspend the canoe from above, make sure the canoe's weight is resting evenly on the gunwales. Do not store heavy objects on top of the canoe, and do not store a canoe on its side. Both will cause the hull to deform over time. If it will be exposed to the wind, make sure your canoe is securely tied. Inside storage is preferred because it protects the hull from temperature extremes and exposure to rain or snow. Do not store our canoe near a direct source of heat (e.g., a furnace): high temperatures are as detrimental as extreme cold. If outside storage is necessary and a cover is desired, some precautions are needed. Make sure the cover will withstand snow loads or heavy rain. A plastic cover will protect the canoe from light precipitation and exposure, but do not allow the plastic to touch the hull. Leave the downwind end open for air circulation; moisture trapped between the cover and the canoe will discolour the hull. Some grey weathering of the gunwales will occur with outside storage.
To safely transport your kayaks, canoes, or SUPs, we recommend using one of our car top carriers:
Canoe transport kit:
About your fishing boat and pedal boat
Storage short term
Storage long term
Storage short term
Storage long term
FEEDING YOUR LOVE OF THE OUTDOORS SINCE 1985
The passion is great food in the great outdoors, committed to creating thoughtful and innovative outdoor gear. They started selling blue enamel tableware, and over the years have grown the business to include technical, innovative, and fun outdoor cookware and gear for eating and drinking.